Every business needs the support of reliable SaaS applications to streamline its processes and optimize its workflow. However, finding a reliable SaaS application development company can be tricky because there are so many different companies out there, each with its own set of specialties, strengths, and weaknesses. Here are five essential questions you should ask every SaaS application development company you’re considering hiring in order to choose the one that best fits your needs.
Step 1: Search for Software Partners
What Makes for a Good Partner? Software development is an art. You can’t just put your foot in and expect that your product will be exactly how you want it to be. What makes for an ideal partner, then? The first thing you should look for is experience—specifically, proven experience with large-scale projects.
Step 2: Read Reviews from Real Customers
When looking for application development companies, check out their reviews on popular freelancing platforms like Upwork or Guru. This way, you can gauge their performance and reputation. The majority of companies will have positive reviews from past clients —but take time to read through negative ones as well. Customer reviews are an insightful window into a company’s communication and performance in general, so it is important to take time and look at every review from different angles before making your decision.
Step 3: Evaluate the Price
Like anything in life, you typically get what you pay for. Be sure to look at several application development companies’ work samples before hiring them for your project, so that you can determine which ones would be appropriate for your budget. The range of application development costs can vary from as little as $500 up to over $5,000 per month.
Step 4: Check Your Requirements Against Partner’s Strengths
Before you even contact prospective partners, it’s wise to research and double-check their competencies against your project goals. Make sure they have experience in your industry, understand all of your requirements, and are offering top-of-the-line services. You want as little red tape as possible. The most reliable contractors will be able to quickly provide you with exactly what you need at an agreed upon price. They should also offer fast turnaround times and impressive customer service track records.
Step 5: Ensure Security and Scalability
It is imperative that you hire someone who understands not only how to develop SaaS applications, but also maintains your company’s security and scalability. As your business grows, it is important that your new software does too; you do not want all of your success to be undone by an application with limitations.
Step 6: Take Advice From Industry Veterans
It’s wise to consult with experienced IT and software developers when making big decisions that can impact your business. If you need help or advice in your search for an SaaS solution, reach out and ask others what they think. You can always get in touch with me too if you have any questions! There are so many talented professionals in our industry; take advantage of their wisdom as well as their experience. You won’t regret it.
Step 7. Check Their References, Request Samples of Work
It’s incredibly important to check with past clients and ask for examples of work so you can see samples of their writing style, communication skills, and professionalism. Here are some quick tips for picking references: 1) Make sure that you’re getting client references, not employee/manager ones; 2) Avoid calling your friends or family members as potential references because they may be biased; 3) Give everyone plenty of time to respond; 4) Follow up with any one who doesn’t respond promptly.
Step 8. Ask About Other Clients, Communication, Project Management Capabilities
Ask about their client list and if you can talk with some of their clients for references. Also, ask what means they use for project management, phone calls, video conferencing and deliverables etc. Some companies prefer to communicate via email, others by phone and even Skype. Make sure you select a company that has great communication channels and are responsive within 24 hours. If they can’t do so expect to wait weeks or months until your project is finished.
Step 9. Research What Others Are Saying About Them
The best way you can tell if you’re dealing with a reliable company is by looking at what others have said about them. The key to finding these third-party reviews? You guessed it! Google. Start by typing in company name + reviews and see what other people are saying about their experience working with said company. If there are any companies that really stand out from here, that could be your winner.