5 Key Factors to Consider When Hiring Solar Installers

Hiring a qualified solar installer(s) for your renewable energy company can be time-consuming. You must carefully consider each candidate and ensure they are the right fit for your company’s needs. When choosing solar installers, you must compare quotes, testimonials, and other information. Use this checklist to find the right fit for your home.

Reputation

Reputable solar installers can answer your questions about your state’s rebate program and help you navigate the complex process of buying, installing, and connecting a system to your local utility. They should also know how to navigate your city’s permitting requirements and can assist with registering you for an SREC (Solar Renewable Energy Credit) program. A solar company’s reputation is essential to consider. While online reviews are a helpful tool, they can be swayed by who reviews them, so it’s best to do your research and talk to friends and neighbors about their experiences with solar companies. It would help if you also asked for a list of references so you can contact them and learn more about their experience. Many of them may have been in the solar industry for a few years, which can indicate that they’re legitimate and will still be around to honor warranties if you need them down the road.

Warranty

In addition to product and performance warranties, a reputable solar contractor will provide an installation warranty. This is a crucial indicator of their dedication to quality work and demonstrates that they will stand behind the quality of your solar power system. Solar installers also perform maintenance and systems checks on solar energy sites, including rooftops and attics. They may also be responsible for loading and unloading tools, ladders, and equipment into and out of a work van and performing customer service tasks. A production guarantee (PG) is a promise from the solar company that your system will produce a certain amount of power over its lifetime. PGs are typically offered for 10 to 30 years and decrease over time. Some companies will include a PG with your solar panel purchase, while others offer only a product warranty.

Experience

The best siding contractors have a solid understanding of the different products they work with. They will be able to help clients understand the benefits of different systems and explain things like system size, racking, monocrystalline vs. polycrystalline, and thin-film solar panels. A good solar contractor should also be able to tell you about their company history and how long they have been in business. It’s worth checking out their online reviews and testimonials from previous clients to gauge whether or not they are a good fit for you. Reputable installers will offer a warranty on their equipment and installation. They should also be able to explain current tax credits and rebates that can help make solar even more affordable. They may also provide financing options for homeowners to pay for their system over time.

Pricing

When comparing solar companies, it’s essential to understand what goes into the pricing model. The most significant costs include labor, permits, interconnection fees, and sales taxes. It would help if you also considered the cost of the equipment and warranties. Ask each company to provide a list of costs for each system component. This can help you compare apples to apples when evaluating potential installers. Reputable solar companies will be happy to connect you with previous customers who can discuss their experiences with the company and the quality of the installation. They should also be able to explain the type of equipment they use. Using Tier-1 equipment made in the US and adhering to stringent manufacturing processes will ensure long-term reliability.

Customer Service

A good solar installer will offer clear and timely communication with consumers. This will help match expectations with project challenges and realities, build trust, and cultivate a positive image within the solar energy industry.

Many homeowners will have questions and concerns about the solar installation process. They will want to know what crews are doing and where they are on the timeline. They will also want to know how they can help make the project more successful. Consider contacting your local solar trade association if you need better customer service. This will create a paper trail of your experience and may motivate your solar installer to resolve the issue quickly. In addition, if an issue isn’t resolved, you can always file a complaint with your local Better Business Bureau.